FAQ

  • What is the warranty for my product? Read Answer
  • How do I set up a mydlink-enabled Cloud Camera? Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How do I set up my DCS-2802KT-EU? Read Answer
  • Why can’t I connect to my wireless router? Read Answer
  • $name Read Answer
  • Can I record video from a Cloud Camera directly to my PC Read Answer
  • ONVIF Support for New mydlink Cameras Read Answer
  • What do the red and green lights on the front of the DCS-2100 camera mean? Read Answer
  • How do I reset my mydlink camera settings to factory defaults Read Answer
  • How do I block devices using the mobile app? Read Answer
  • My mydlink-enabled product is "Offline". Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • What can I do if I can NOT see live video on mydlink app successfully? Read Answer
  • How do I set up the camera using the mydlink app ? Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • How do I configure my cameras network settings Read Answer
  • How can I communicate through the camera? Read Answer
  • How do I reset my camera to factory default settings? Read Answer
  • How do I cancel subscription plan? (for Android users) Read Answer
  • My camera is not detected. Read Answer
  • How do I register for a mydlink account? Read Answer
  • IT_HOWTO_Reset_Mydlink_Password_DCS-5222L Read Answer
  • What devices does the mydlink app support ? Read Answer
  • How do I set up my ShareCenter Cloud Storage (NAS) device? Read Answer
  • Can I change my subscription plan? Read Answer
  • How do I change the Wi-Fi password on my router? Read Answer
  • How do I update my device's firmware manually? Read Answer
  • How long will my video marked “Pinned” be retained in the cloud? Read Answer
  • Surveillance cameras : how to choose ? Read Answer
  • How do I remove/block users from my wireless network on my mydlink router? Read Answer
  • I have mounted my camera upside down, how do I flip/mirror the image? Read Answer
  • How to set up my camera using mydlink Lite App ? Read Answer