FAQ
- Why is the connection slow or unstable on my LTE router if my internet provider has excellent LTE quality? Read Answer
- Why do I see only one network on my dual band router from the DIR range? Read Answer
- Why do I see the camera’s live view on a mobile app but not on a PC (‘LH’ cameras range)? Read Answer
- I feel like I’m getting a lot of false alarms from my camera – is it normal? Read Answer
- What is the maximum devices that I can connect to Mydlink app? Read Answer
- My camera is configured to record into the mydlink Cloud. Where can I find those recordings? Read Answer
- I changed routers and now my wireless D-Link products don’t work. Why? Read Answer
- I switched e-mails – how can I change e-mail for my mydlink account? Read Answer
- Why Mydlink plugin cannot be installed properly on Safari? Read Answer
- Why my ‘LH’ camera does not register any movement, even after creating ‘automation’? Read Answer
- Why have I not received Mydlink account registration email? Read Answer
- I can’t install my DCS-8000LH – the app says I can’t connect to the camera. Why? Read Answer
- I want to add another camera to my DCS-2802KT kit. Can I do that? Read Answer
- How can I add more Covrs to my network? Read Answer
- I can’t log in to my mydlink camera because I don’t know the admin password. Can I recover it? Read Answer
- Is any business camera supplied with a power adapter? Read Answer
- I have set up my LH camera to send me push notifications, but it never does. What is wrong? Read Answer
- My DCS-2800KT kit won’t detect SD card, even though it’s inserted in the hub – what should I do? Read Answer