What can I do if my Wi-Fi camera is not working correctly ?
• First you need check the camera LED status.
If the LED light is in the original state, please make sure that:
- Your router’s internet connections are working.
- Both your mobile device and camera have a working Internet connection.
• If your camera is still not working, please Reset the camera and run the install setup again.
To reset the camera, use a paper clip and then press and hold the reset button for 10 seconds and release.
These may also help:
- How do I setup my Wi-Fi camera using the mydlinkLite App? Read Answer
- Does my Wi-Fi camera support SD Card recording ? Read Answer
- How do I access my Wi-Fi camera remotely ? Read Answer
- Does my Wi-Fi camera support Night Vision? Read Answer
- Does my security camera support Bluetooth ? How does it work ? Read Answer
- Does my security camera support extender mode ? Read Answer
- Does my Wi-Fi camera support 2-way audio ? Read Answer
- How to check the mac address of my camera ? Read Answer
- How to setup Motion detection ? Read Answer
- How to send an Email Notification from my Wi-Fi camera when Motion is detected ? Read Answer
- How to setup Sound detection ? Read Answer
- How to send an Email Notification from my Wi-Fi camera when a Sound is detected ? Read Answer
- How to update the firmware ? Read Answer
- I can’t receive the verification e-mail for my mydlink account Read Answer
- What can I do if my Wi-Fi camera is not working correctly ? Read Answer
- What Mobile app can work with my my Wi-Fi camera? What are the system requirements of the Mobile App ? Read Answer