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FAQ

  • Is it mandatory to subscribe to the mydlink cloud recording service? Read Answer
  • How do I change the router’s IP address? Read Answer
  • Safety Guidelines and Warnings for Battery Devices Read Answer
  • Why does my camera stop recording videos to the cloud? Read Answer
  • How to check system log for router? Read Answer
  • How do I upgrade the firmware on my router? Read Answer
  • How do I connect my camera wirelessly using Wi-Fi Protected Setup(WPS)? Read Answer
  • How do I update the firmware on my DSL router? Read Answer
  • I can't sign in using the mydlink Lite/mydlink + mobile app. Read Answer
  • How do I reset my DSP-W218 ? Read Answer
  • Why can't I see the video from my camera on D-ViewCam? Read Answer
  • How do I login to my router? Read Answer
  • What is the default IP address of my Access Point? Read Answer
  • How to Upgrade Firmware via HTTP DGS-1510-Series? Read Answer
  • How do I cancel subscription plan? (for Android users) Read Answer
  • How do I add a mydlink-enabled device to my account if it's currently registered to another account? Read Answer
  • My router is dropping connections, how to fix this? Read Answer
  • What can I do if my Wi-Fi camera is not working correctly ? Read Answer
  • Hvor finder jeg mydlink™ Home-app'en? Read Answer
  • Surveillance cameras : how to choose ? Read Answer