Active X fails to install during my mydlink camera setup

Step 1: If you have any software firewalls installed (Norton, Mcafee, Kaspersky), try temporarily disabling and running the wizard again.


Step 2: Ensure you are running the latest setup wizard. Please visit http://mydlink.com/support to download the latest version for your mydlink camera.


Step 3: Check your Internet Explorer settings. Ensure that the security level is set to Medium-high or Medium. (If set to High, temporarily lower until setup is complete)

  • Open Internet Explorer
  • Click Settings > Internet Options

  • Click on the Security Tab



Step 4: If the issue still persists, copy the setup wizard files to a USB Flash Drive or External drive and run it from there.

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