FAQ
- Why can't my client device detect the 6 GHz wireless band of my Wi-Fi 7 router? Read Answer
- What is 6 GHz and what are the benefits of the 6 GHz wireless band? Read Answer
- What are the primary differences between 2.4 GHz, 5 GHz, and 6 GHz bands? Read Answer
- Is 6 GHz Wi-Fi available in my region? Read Answer
- What can I do if I can’t set up my D-Link Wi-Fi 7 router as a Mesh extender to create a Wi-Fi Mesh network? Read Answer
- What is MLO and how does it work on my Wi-Fi 7 router? Read Answer
- How do I configure an MLO SSID on my Wi-Fi 7 compatible devices? Read Answer
- What is an unmanaged device and what should I do when there is an unmanaged device in the AQUILA PRO AI app? Read Answer
- How do I set up my AQUILA PRO AI router via the Device Backup feature? Read Answer
- How do I add another AQUILA PRO AI router to my AQUILA PRO AI Mesh network? Read Answer
- How do I maintain backup files of my WiFi routers in the cloud? Read Answer
- How do I set up my D-Link router with a WAN connection type other than DHCP and PPPoE? Read Answer
- Why can't I set up my AQUILA PRO AI router with my backup files? Read Answer
- How do I log in to the AQUILA PRO AI app using Face ID authentication? Read Answer
- How do I disable push notifications from the AQUILA PRO AI app? Read Answer
- How do I log in to my D-Link router's web interface from computers? Read Answer
- What can I do if I forgot my admin password for my Wi-Fi router or range extender? Read Answer
- How do I sort my D-Link devices in a room? Read Answer
- How do I adjust the wallpaper color of a location? Read Answer
- What can I do if I can’t set up my D-Link range extender to extend my Wi-Fi network? Read Answer
- What is Favorite and how do I add a D-Link device to Favorite? Read Answer
- What is Parental Control and how do I set up Parental Control using the AQUILA PRO AI app? Read Answer
- How do I configure the MAC address clone on my D-Link router? Read Answer
- How do I manually update the firmware on my D-Link router? Read Answer
- What is AI Mesh Optimizer and how will it optimize my network? Read Answer
- How do I delete content from Activity? Read Answer
- What is the maximum number of mobile devices that can be associated with Geofencing? Read Answer
- What can I do if Geofencing isn’t working? Read Answer
- How do I set up my SW-A11KT or SW-A12KT water leak sensor kit? Read Answer
- How do I set up additional SW-A2 water leak sensor? Read Answer
- Why should I reboot my device periodically? Read Answer
- How do I reset my AQUILA PRO AI routers to the factory settings? Read Answer
- How do I restore my SW-A2 to factory settings? Read Answer
- What can I do with the Google Assistant and Amazon Alexa on my AQUILA PRO AI routers? Read Answer
- How do I restore my SW-A11KT/SW-A12KT water leak sensor kit to factory settings? Read Answer
- Can multiple people access the same D-Link account to manage my D-Link devices remotely? Read Answer
- What can I do if Wi-Fi is connected but it says no Internet? Read Answer
- What can I do if I cannot find my wireless network or cannot connect to the wireless network? Read Answer
- How do I manage trusted devices for two-factor authentication? Read Answer
- What is D-Link Wi-Fi Mesh? Read Answer